Estate Networks & Light, LLC
Text Messaging Program Disclosure
Estate Networks & Light, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we handle information in connection with our SMS text messaging program, including how we collect, use, and protect your data.
By communicating with us via text message, you agree to the practices described in this policy.
Estate Networks & Light, LLC operates a customer care and account notification SMS program. We generally only reply to text messages that customers send to us. Outbound messages are limited to responding to customer inquiries and sending relevant account or service notifications.
Types of messages we may send include:
Message frequency varies. Because our program is response-based, the number of messages you receive depends entirely on how often you contact us. You will only receive replies when you send us a message first.
Message and Data Rates may apply. Standard carrier messaging and data rates from your mobile carrier may apply to any text messages sent to or received from Estate Networks & Light, LLC. Please check with your mobile carrier if you are unsure about your plan's messaging rates.
How to Opt Out: You may opt out of receiving SMS messages from us at any time using any of the following methods:
After opting out, you will receive a single confirmation message and no further SMS messages will be sent unless you re-initiate contact.
How to Get Help: For assistance or questions about our SMS program, reply HELP to any message you receive from us. You will receive a response with our contact information and a description of the messaging program. You may also contact us directly at (931) 857-3554 or via the contact details in Section 08.
When you text us, we may collect:
We do not sell, rent, share, or disclose your mobile phone number or message content to third parties for their marketing purposes. Your information is used solely to respond to your inquiries and operate our business.
Estate Networks & Light, LLC is committed to protecting your personal information as it relates to SMS communications. The following disclosures apply specifically to our text messaging program:
We will not sell your information. Your Personally Identifiable Information (PII) — including your name, mobile phone number, and any data collected through our SMS program — will never be sold, rented, or shared with third parties for marketing or promotional purposes.
SMS opt-in data is never shared or sold. No phone or mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.
One-to-one SMS consent only. Your data as it relates to SMS messaging will not be shared with non-affiliated third parties. Explicit one-to-one consent is required for SMS communications and that consent will not be transferred or sold.
Limited service-provider sharing only. We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than to deliver the specific services associated with our messaging program. We may share your SMS opt-in or consent status only with vendors who directly assist in delivering text messages on our behalf — such as platform providers, phone carriers, and messaging service operators. These parties are bound to use your information solely for that purpose.
If you have questions about this policy, our SMS program, or wish to opt out, please reach out to us:
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our SMS communication after any changes constitutes your acceptance of the revised policy.